What payment options are available?
Paypal, Bank deposit, bank wire transfer and personal checks are accepted. For all other option excluding paypal, after placing your order, please call customer service at 876-867-4012 with the order number you received at checkout. Please note that we will not ship your purchases until these funds are cleared in our bank, a process which may add additional time to your order.
Do you have a return policy?
If for any reason you are not satisfied with a purchase, you can return within 30 days of date received. Absolutely no returns will be accepted after 30 days, please inspect all products upon receipt.
For the processing of returns call our customer service agent at 876-867-4012. Please note that all returned items must be sent back to us using the original shipping boxes and packaging material, sales and clearance items are final.
What is your warranty policy?
Kaliezo stands behind the products we sell. Our warranty states that we will repair or, at our option, replace at no charge, your purchase within 90 days of the purchase date should you discover any defect in materials or workmanship. Please note, this warranty only cover furniture and lighting.
This warranty does not cover defects, including breakage or malfunctions, caused by your mishandling or use of the product in ways other than specified by the manufacturer.
Do you have a minimum order policy?
At Kaliezo, we require a minimum online order of $3,500.00 in order to meet our free shipping and handling charges.
Do you offer gift cards?
We offer Gift Cards for purchase, these cards are redeemed online for merchandise and are available in specified amount.
After purchase, you will receive an email with the gift card and instructions on how to use it. The card can be used as payment for any products on our website.
Do you offer layaway plan?
Kaliezo offer layaway plan for a period of 30, 60 and 90 days. Payment dates vary by agreement and all purchases must be paid in full by a predetermined date. Sale and clearance merchandise are excluded from layaway plan. Refund of layaway deposits are given as gift cards instead of cash. Please contact customer service to sign up for this plan.